The Serena elongated, one-piece toilet features an elegant, sophisticated design, that is both comfortable look at and to sit on. This toilet features a dual flushing system with option of a 1.1gpf or 1.6gpf. It also features a fully glazed inner trapway and comes with a stain resistant polish making it easy to keep clean.
- UPC Approved / EPA WaterSense Certified
- Dual flush (1.1gpf / 1.6gpf)
- Soft Close Toilet Seat Included
- Bowl Type: Elongated
- Trap Distance: 12" (Drain w/ Trap Included)
- High Quality Stain Resistant Polish w/ Fully Glazed Trapway
- Finish: White
CLICK HERE to Download Installation Manual
||27.9"L x 15.2"W x 27.9"H
CLICK HERE to Download Limited Warranty
ABOUT THE MANUFACTURER
We believe the bathroom is the most important room in the house. In the morning we use the bathroom to get ready and center ourselves as we prepare for the challenges of the day. In the evening we use the bathroom to relax and rejuvenate before going to sleep. Because our day begins and ends with the bathroom it is important that it is a peaceful and private sanctuary. All of our product lines have been created with this goal in mind by pairing high quality, durable materials with cutting edge designs. We make sure each product we produce deserves to be in the most important room in the house, and enhances the beginning and end of each day.
30 Day Buy & Try Return Policy
While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realize the product you ordered wasn't exactly what you were hoping for. That's why we offer a 30 Day Return Policy.
If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at firstname.lastname@example.org with your order number and we will provide detailed instructions on how to process the return.
If your order already shipped and it is returnable, we must be contacted within 10 days of delivery to begin the returns process. You are responsible for original and return shipping costs. In addition, returns incur a restocking fee of 25%, due to manufacturer charges. If you refuse a delivery of an undamaged product, you will be held responsible for the original and return shipping charges, and a 25% restocking fee. We can only accept returns if we receive it back in resalable condition, i.e. the product box was unopened, and the product and original protective packaging remain fully intact. Products must be shipped back, traceable and insured, similar to the way we shipped them to you. We cannot be held responsible for any damage or loss along the way.
If you decide you want to return your order, please email us at email@example.com with your order number and we will assist you. We want to make this as simple of a process as possible for you.
If the product is damaged, you must make note of it immediately when signing for delivery and send photos to firstname.lastname@example.org the day of delivery. Luxe Bath Vanities will pay for shipping defective, damaged, or incorrect merchandise at our cost. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed. We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees. Cancellations received before shipment will receive a full refund. Orders canceled after items have shipped will follow our 30 Day Buy & Try Return policy and will be subject to return shipping costs.
Other Return Policy Notes:
- If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.
- Luxe Bath Vanities only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.